Release notes

May 2026
April 2026
ImprovementFixCloud PlayoutAPI

More Reliable RTMP Push to Third-Party Destinations

RTMP delivery to social platforms, CDNs, and partner destinations is now more resilient, with automatic recovery from drops, smarter retries, and proactive health monitoring.

March 2026
NewVideo on DemandCloud PlayoutAPI

Spritesheets for Player Scrub Previews

Generate composite thumbnail spritesheets with matching WebVTT and JSON manifests for any media asset — everything you need to power timeline scrub previews in one call.

NewImprovementDashboardLive Streaming

Redesigned live stream creation flow

Creating a live stream now happens through a guided flow with DVR, simulcast, and policy options surfaced upfront.

NewImprovementDashboardAccount

New Profile page

Edit your name, email, phone, and password from a dedicated Profile page in the new dashboard theme.

February 2026
NewDashboardVideo Data

Custom Dimensions page for Data

Define and manage custom data dimensions used in views, filters, and breakdowns from a dedicated dashboard page.

NewDashboardAccount

Access Tokens page

A dedicated Access Tokens page lets you create, rotate, and revoke API tokens with workspace and role scoping.

NewCloud PlayoutAPI

RTMPS Support for Live Event Ingest

Live events in CloudPlayout schedules can now ingest from RTMPS encoders, supporting contribution from public networks and compliance-sensitive venues.

January 2026
NewVideo Data

Multi-region event ingestion

The workspace sync service can now publish workspace and metadata events to independent event streams in multiple regions for cross-region durability.

ImprovementDashboard

Dashboard upgraded to React Router v7

The customer dashboard has been upgraded from Remix v2 to React Router v7 for faster routing and smoother navigation.

ImprovementLive StreamingAPI

New billing model for simulcast

Simulcast billing has been split into v1 and v2. Existing customers continue on v1; new customers are billed on v2.

December 2025
NewVideo DataAPI

CDN and fullscreen view dimensions

Views now record the CDN that served the playback and whether the viewer entered fullscreen, both available as filters and breakdowns.

NewAccount

Graceful downgrade to free plan

Cancelled subscriptions transition to a free plan with asset retention rather than abruptly disabling the workspace.

ImprovementVideo on Demand

Internal transcode service improvements

Internal improvements to transcode service endpoints supporting image and sprite-sheet generation. Not customer-facing.

NewAccountVideo on DemandAPI

Default media quality per organization

Each organization can now set a default media quality that is applied automatically when encoding or DRM is requested.

NewDashboardVideo on Demand

New Media Quality page

A dedicated Media Quality page lets you review and change your transcoding quality settings.

NewCloud PlayoutAPI

Live RTMP and Looping Video Overlays

Use live RTMP feeds or static MP4 clips as video overlays — perfect for picture-in-picture insertion and looping brand content.

ImprovementCloud Playout

Faster Channel Start-Up

Broadcaster and image services now pre-warm Hibernate, validators, and the JIT compiler to cut first-request latency.

November 2025
ImprovementAccountVideo on DemandAPI

Updated billing model for VOD usage

Internal billing logic was updated to support a new billing model for VOD usage. The change is internal and does not affect customer integrations.

NewCloud PlayoutAPI

Channel Analytics APIs for CloudPlayout

A new set of analytics endpoints lets you query playback metrics for individual channels or aggregate across multiple channels — perfect for dashboards, channel pages, and executive reporting.

October 2025
ImprovementVideo DataAPI

Errors API query optimizations

The errors timeseries, breakdown and detail endpoints have been rewritten for faster response times and lower Pinot load.

September 2025
NewCloud PlayoutAPI

Export Channel Analytics as CSV

Download CloudPlayout channel analytics directly as CSV for offline reporting, BI tools, and deeper analysis.

ImprovementVideo DataAPI

Async executor model for Data APIs

Long-running Data API calls now run on dedicated executor threads, freeing the event loop and improving throughput.

NewImprovementVideo on Demand

Intro and outro video transformations

Automatically prepend or append a video clip to the beginning or end of any primary video using the new intro and outro transformations.

NewDashboardAI Features

Notes Agent is now live

Connect your Google Calendar and Notes Agent automatically records, transcribes, and summarizes your meetings.

NewDashboardCloud Playout

Cloud Playout channel creation flow

Create loop and schedule channels with a guided wizard, including programs, pre/post-rolls, and overlays.

August 2025
NewLive StreamingAPI

Live closed captions

Generate real-time closed captions for live streams by enabling a single flag at stream creation.

NewImprovementVideo on DemandLive Streaming

Clipping options across live and VOD

Instant live clipping supports clips up to 20 minutes, while VOD clipping has no fixed size limit. Live-to-VOD recordings are generated automatically when a live stream ends.

July 2025
ImprovementVideo on DemandAccount

Trial plan media handling update

Internal update related to media handling on trial plans. No watermark is applied to media or live-to-VOD recordings on trial.

FixNewVideo DataAPI

Live stream view fixes and identifiers

Resolved a 404 error when opening individual live-stream views, plus new identifier fields available as filter and breakdown parameters.

NewLive StreamingAPI

Live viewer count API

Fetch the current concurrent viewer count for any active live stream in your workspace through a dedicated API.

June 2025
NewLive StreamingAPI

Live stream health monitoring

Track ingest quality of an active live stream with a built-in health graph that surfaces bitrate, framerate, and connection stability over time.

ImprovementBreakingAccount

Billing cycle day capped at 28

Customers signing up on the 29th-31st now anchor to the 28th to avoid month-end edge cases on shorter months.

NewVideo DataAPI

Period-over-period comparisons API

The metrics service now powers period-over-period comparison widgets with a dedicated comparisons query path.

May 2025
NewLive StreamingAPI

DVR playback for live streams

Enable DVR on any live stream to let viewers pause, rewind, and seek back through the broadcast in real time.

Changelog entries

Full list of every release-note entry, newest first.

May 2026

Exception alerting in the streaming processing pipeline

May 12, 2026 · Type: New · Product: Video Data

The stream processing pipeline now emits structured alerts on exceptions so data quality issues are caught and resolved faster.

Lower-Latency HLS Output with Configurable Buffer Depth

May 4, 2026 · Type: Improvement · Product: Cloud Playout

HLS playback now starts faster and stays closer to live, with configurable buffer settings to balance latency against playback reliability.

Intelligent per-title encoding for higher quality at lower bitrate

May 3, 2026 · Type: Improvement · Product: Video on Demand

Transcoding now analyzes each source’s complexity and picks bitrates and resolutions per asset — delivering the same visual quality with smaller files and faster start times.

April 2026

Pull videos from YouTube, Twitch, Facebook, X, Google Drive, and Instagram

April 30, 2026 · Type: New · Product: Video on Demand, API

Upload-from-URL now supports pulling public videos from major social and video platforms.

Cloud Playout is now a first-class addon across billing and dashboard

April 28, 2026 · Type: New · Product: Dashboard, Account, Cloud Playout

Subscribe to Cloud Playout, run a trial, see usage, and unsubscribe — all from the organization plan page.

More Reliable RTMP Push to Third-Party Destinations

April 28, 2026 · Type: Improvement, Fix · Product: Cloud Playout, API

RTMP delivery to social platforms, CDNs, and partner destinations is now more resilient, with automatic recovery from drops, smarter retries, and proactive health monitoring.

Pull videos from YouTube and other social platforms

April 23, 2026 · Type: New · Product: Video on Demand, API

Upload-from-URL now downloads public videos from YouTube, Google Cloud, Facebook, X, Instagram, Twitch, and other major platforms.

Multi-track audio and subtitle support across all playback IDs

April 22, 2026 · Type: New · Product: Video on Demand, API

Add, update, and delete audio and subtitle tracks on any media — the new multi-track flow now applies uniformly across every playback ID.

More reliable beacon ingestion under high concurrency

April 21, 2026 · Type: Fix · Product: Video Data

Improved reliability of beacon ingestion under high concurrency and with partially-populated payloads.

Data Views: refreshed overview, persistent timeframes, and real-time refresh

April 21, 2026 · Type: Improvement · Product: Dashboard, Video Data

Data Views and the Data Overview page have been overhauled with realtime refresh and saved timeframe selections.

Accuracy fixes for QoE, watch time, and engagement scores

April 21, 2026 · Type: Fix · Product: Video Data

Accuracy improvements to startup score, watch time, viewer time, upscaling/downscaling, overall experience score, playback success score, and browser detection.

Real-time concurrent viewers and live engagement metrics

April 21, 2026 · Type: New · Product: Video Data, API

Track live concurrent viewers, real-time breakdowns, and engagement trends with second-level granularity across your video catalog.

HDR/HLG support and iPhone rotation handling

April 20, 2026 · Type: Improvement · Product: Video on Demand

Transcode pipeline now handles HDR/HLG sources, iPhone side-data rotation metadata, and odd pixel formats without dropping frames.

Last-member protection on workspace and organization deletion

April 20, 2026 · Type: New, Improvement · Product: Account, API

Deleting the last member of an organization or workspace is now blocked to prevent accidentally orphaning the account.

Suspend and delete organizations and workspaces

April 20, 2026 · Type: New · Product: Account, API

Admins can suspend or delete a workspace or organization with the right safeguards in place.

FairPlay DRM support for protected playback on Apple devices

April 17, 2026 · Type: New · Product: Video on Demand, API

Protect VOD content for playback on Safari, iOS, iPadOS, and tvOS with Apple FairPlay Streaming alongside the existing Widevine DRM.

Workspace lifecycle now syncs into the Data layer in real time

April 16, 2026 · Type: Improvement · Product: Video Data

Creating, updating, or deleting a workspace immediately updates analytics ingestion and query metadata at the edge.

Secret-key authentication for Data ingestion and query APIs

April 15, 2026 · Type: New · Product: Video Data, API

Beacon ingestion and metrics query endpoints now support workspace secret-key authentication for stronger access control.

Redesigned invoice PDFs with itemized usage

April 13, 2026 · Type: Improvement · Product: Account

Invoice PDFs have been rebuilt with a new template, refreshed typography, itemized usage groups, and a no-usage state.

Optimized signing key creation and access-token management

April 8, 2026 · Type: Improvement, Fix · Product: Account, API, Dashboard

Signing keys are created faster, access tokens can be filtered by revoked status, and the popup UX is fixed.

Add, switch, and delete multiple payment methods

April 8, 2026 · Type: New · Product: Dashboard, Account

Organizations can now store multiple cards, mark one as default, and remove cards directly from the billing UI.

Header customer search and invoice reference search in admin

April 6, 2026 · Type: New, Improvement · Product: Account

The admin header gained a global customer search and the invoice tab supports searching by reference ID with billing email displayed.

March 2026

Billing contacts: add, delete and invoice CC

March 31, 2026 · Type: New · Product: Account

Organizations can now maintain a separate list of billing contacts who automatically receive invoices and payment notifications.

New customer onboarding signup, login, and reset-password screens

March 31, 2026 · Type: New, Improvement · Product: Dashboard, Account

A redesigned onboarding flow steps new users through signup, email verification, and password reset with phone validation.

Playlists in the customer dashboard

March 31, 2026 · Type: New · Product: Dashboard, Video on Demand

Group assets into ordered playlists from the dashboard, with reorder, search, and embed support.

Per-video unique key (video_key) now available across analytics

March 31, 2026 · Type: New · Product: Video Data, API

A stable per-video identifier is now generated at ingestion time and exposed throughout the Data pipeline.

Simulcast destinations UI for live streams

March 27, 2026 · Type: New · Product: Dashboard, Live Streaming

Add, edit, and manage RTMP simulcast destinations from the live stream detail page with state-aware feedback.

Viewer retention curves for every video

March 27, 2026 · Type: New · Product: Video Data, API

Understand exactly where viewers drop off with a new per-video viewer retention metric available through the Data API.

Additional billing emails and editable billing address

March 26, 2026 · Type: New · Product: Dashboard, Account

Add multiple billing email recipients and edit billing address details directly from the payment method screen.

Bucket size returned with timeseries responses

March 26, 2026 · Type: Improvement · Product: Video Data, API

Timeseries and breakdown responses now expose the bucket size used so clients can render axes correctly without re-computing.

Closed Caption Passthrough for CloudPlayout Channels

March 24, 2026 · Type: New, Improvement · Product: Cloud Playout, API

Enable closed-caption passthrough when creating a channel to automatically carry CEA-608 and CEA-708 caption tracks from your source content through to viewers.

Persistent timeframe and improved filters in Data Views

March 23, 2026 · Type: Improvement · Product: Dashboard, Video Data

Timeframe selection persists across data pages and filter state is cleared cleanly when switching workspaces.

thirdPartyId parameter for media correlation

March 17, 2026 · Type: New · Product: Video on Demand, API

Attach your own identifier to any uploaded media using the new thirdPartyId parameter, echoed back in API responses and webhook payloads.

Webhook delivery now blocks private and internal URLs

March 16, 2026 · Type: Improvement, Breaking · Product: Webhooks, API

Outbound webhook URLs that resolve to IP addresses or internal network ranges are rejected.

Spritesheets for Player Scrub Previews

March 13, 2026 · Type: New · Product: Video on Demand, Cloud Playout, API

Generate composite thumbnail spritesheets with matching WebVTT and JSON manifests for any media asset — everything you need to power timeline scrub previews in one call.

Redesigned live stream creation flow

March 13, 2026 · Type: New, Improvement · Product: Dashboard, Live Streaming

Creating a live stream now happens through a guided flow with DVR, simulcast, and policy options surfaced upfront.

Redesigned live stream detail page with integrated player, events, and logs

March 13, 2026 · Type: New, Improvement · Product: Dashboard, Live Streaming

The live stream detail page now bundles player, embed code, events, logs, and simulcast configuration into one tabbed surface.

Redesigned media detail page with tabbed settings, events, and logs

March 12, 2026 · Type: New, Improvement · Product: Dashboard, Video on Demand

The media detail page consolidates the player, settings, events, logs, and DRM details into one optimized tabbed surface.

Reusable Integrate tab with embed code and player snippets

March 11, 2026 · Type: New · Product: Dashboard

A shared Integrate tab exposes embed code, playback URLs, and SDK snippets for both media and live assets.

Create and delete workspaces with per-workspace usage

March 11, 2026 · Type: New, Improvement · Product: Dashboard

Create new workspaces, delete existing ones, and see encoding-minute usage from the Settings > Workspaces page.

Billing-limit visibility in the Data API

March 9, 2026 · Type: New · Product: Video Data, API, Account

A new billing-limit endpoint exposes plan limits and usage so dashboards can warn users before they hit caps.

New Profile page

March 9, 2026 · Type: New, Improvement · Product: Dashboard, Account

Edit your name, email, phone, and password from a dedicated Profile page in the new dashboard theme.

DRM, Cloud Playout, and Data addons are now billed end-to-end

March 6, 2026 · Type: New · Product: Account, Cloud Playout, Video Data

DRM, Cloud Playout, and Data addons now appear as individual line items on your invoice with their own usage and pricing.

Redesigned Billing Summary with plan switch and usage breakdown

March 6, 2026 · Type: Improvement · Product: Dashboard, Account

The Billing Summary page now shows plan name, total usage cost, and a switch-plan flow with confirmation.

New media upload popup with pause, resume, and persistent visibility

March 4, 2026 · Type: New, Improvement · Product: Dashboard, Video on Demand

Uploading media now uses a persistent floating popup that supports pause/resume/delete on the media pages.

Non-standard input event for uploaded media

March 3, 2026 · Type: New · Product: Video on Demand, API

Get notified when an uploaded video falls outside the recommended ingest format, with media details and the reason it was flagged.

Scatter plot Y-axis and metric comparison improvements

March 2, 2026 · Type: Fix, Improvement · Product: Dashboard, Video Data

Scatter plots for error metrics use a corrected Y-axis and metric comparison handles missing dimensions cleanly.

Dynamic Overlays: Update Graphics on Live Channels Without Interrupting Playout

March 2, 2026 · Type: New · Product: Cloud Playout, API

Add, update, reposition, and remove overlays on a live channel in real time — without stopping or restarting the broadcast.

February 2026

Per-workspace view-count tracking in the edge data store

February 28, 2026 · Type: New · Product: Video Data

The ingestion layer now maintains per-workspace view counters in the edge data store for live billing and usage display.

Prorated upgrades and initial-cycle charges fixed

February 26, 2026 · Type: Fix, Improvement · Product: Account

Plan upgrades mid-cycle now generate the correct prorated charge for the time remaining in the cycle.

Push overlays, dynamic overlays, and overlay scheduling for Cloud Playout

February 25, 2026 · Type: New · Product: Dashboard, Cloud Playout

Push overlays mid-stream, schedule them, and apply dynamic overlays across loop and schedule channels.

Organization members, invites, and resend flow

February 18, 2026 · Type: New, Improvement · Product: Dashboard, Account

Manage org members, transfer ownership, and resend invites with a redesigned MembersList and AddMember experience.

Custom Dimensions page for Data

February 17, 2026 · Type: New · Product: Dashboard, Video Data

Define and manage custom data dimensions used in views, filters, and breakdowns from a dedicated dashboard page.

Webhooks management page in the dashboard

February 17, 2026 · Type: New · Product: Dashboard, Webhooks

Configure webhook endpoints, choose events, and rotate secrets from a dedicated Webhooks page.

Access Tokens page

February 16, 2026 · Type: New · Product: Dashboard, Account

A dedicated Access Tokens page lets you create, rotate, and revoke API tokens with workspace and role scoping.

Reusable Overlay Presets and Smarter Scheduling

February 13, 2026 · Type: New, Improvement · Product: Cloud Playout, API

Save overlay configurations as named presets and apply them across channels, with smarter validation to prevent scheduling conflicts.

Automatic cleanup keeps realtime view counts accurate

February 13, 2026 · Type: Improvement · Product: Video Data

A new scheduled cleanup removes expired view sessions on a one-hour rolling window for accurate live counts.

EPG Now Compatible with the FastPix Player SDK

February 12, 2026 · Type: New · Product: Cloud Playout, API

EPG responses can now be consumed directly by the FastPix Player SDK — no URL rewriting or response transformation required.

RTMPS Support for Live Event Ingest

February 10, 2026 · Type: New · Product: Cloud Playout, API

Live events in CloudPlayout schedules can now ingest from RTMPS encoders, supporting contribution from public networks and compliance-sensitive venues.

Redesigned Plans page with annual/monthly toggle and add-ons

February 9, 2026 · Type: New, Improvement · Product: Dashboard, Account

Compare VOD, Live, Data, DRM, and Cloud Playout plans side-by-side with clearer add-on pricing.

Dedicated L-Band and Aston Overlay Types

February 5, 2026 · Type: New · Product: Cloud Playout, API

L-bands and Astons are now first-class overlay variants with independent timing, layering, and lifecycle controls.

Timeframe parameter now accepted on breakdown and timeseries endpoints

February 4, 2026 · Type: New · Product: Video Data, API

Pass an explicit time range to breakdown and timeseries queries instead of relying on the default rolling window.

January 2026

Event stream compression and trimmed payloads

January 30, 2026 · Type: Improvement · Product: Video Data

Cross-service event streams now use compression and a trimmed JSON schema, cutting internal bandwidth and storage costs significantly.

Multi-region event ingestion

January 30, 2026 · Type: New · Product: Video Data

The workspace sync service can now publish workspace and metadata events to independent event streams in multiple regions for cross-region durability.

Realtime APIs migrated to a lower-latency edge store

January 30, 2026 · Type: Improvement · Product: Video Data, API

Realtime concurrent-viewer APIs now read from a low-latency edge store for lower latency and lower query cost.

Session security: multi-browser validation and single-token enforcement

January 27, 2026 · Type: New, Improvement · Product: Account, API

Auth sessions now validate against a stored fingerprint, reject parallel logins across browsers and rotate tokens on password change.

Realtime breakdown and timeseries APIs

January 27, 2026 · Type: New · Product: Video Data, API

New realtime breakdown and timeseries endpoints with 5-second granularity and gap filling for live dashboards.

Fixed race condition in beacon queue processing

January 20, 2026 · Type: Fix · Product: Video Data

Improved consistency of beacon processing under high concurrency in the ingestion worker.

Dashboard upgraded to React Router v7

January 15, 2026 · Type: Improvement · Product: Dashboard

The customer dashboard has been upgraded from Remix v2 to React Router v7 for faster routing and smoother navigation.

New mediaQuality parameter and frameRate fix

January 6, 2026 · Type: New, Fix · Product: Video on Demand, API

Introduces the mediaQuality parameter with three tiers, configurable at the organization or media level, plus a fix for frameRate reporting.

List live streams: orderBy fix and simulcast targets in the response

January 6, 2026 · Type: Fix · Product: Live Streaming, API

Fixed an orderBy bug on the list live streams endpoint and added simulcast targets to the response for streams configured with them.

Playlists, creator metadata, and richer media responses

January 6, 2026 · Type: New, Improvement · Product: Video on Demand, API

Curate ordered playlists of VOD content via the API, attach creator and title metadata to each media, and read frame rate and source resolution from the media response.

New billing model for simulcast

January 6, 2026 · Type: Improvement · Product: Live Streaming, API

Simulcast billing has been split into v1 and v2. Existing customers continue on v1; new customers are billed on v2.

December 2025

CDN and fullscreen view dimensions

December 31, 2025 · Type: New · Product: Video Data, API

Views now record the CDN that served the playback and whether the viewer entered fullscreen, both available as filters and breakdowns.

Lower end-to-end latency from beacon to query

December 29, 2025 · Type: Improvement · Product: Video Data

The stream processing pipeline now uses incremental event handling and efficient deduplication for faster, more reliable metrics.

Invoice downloads and free-plan header banner

December 23, 2025 · Type: New · Product: Dashboard, Account

Download invoice PDFs from the dashboard and see a free-plan upgrade banner that links straight to plans.

Improved Channel Resilience to Transient Infrastructure Issues

December 22, 2025 · Type: Improvement · Product: Cloud Playout, API

Manager, broadcaster, processor, and images now expose unauthenticated liveness probes for load-balancers and Kubernetes.

Graceful downgrade to free plan

December 19, 2025 · Type: New · Product: Account

Cancelled subscriptions transition to a free plan with asset retention rather than abruptly disabling the workspace.

Media quality selection for live streams — not available

December 19, 2025 · Type: New · Product: Live Streaming, API

Media quality selection is not available for live streams. The option is only supported for VOD.

Internal transcode service improvements

December 19, 2025 · Type: Improvement · Product: Video on Demand

Internal improvements to transcode service endpoints supporting image and sprite-sheet generation. Not customer-facing.

Default media quality per organization

December 18, 2025 · Type: New · Product: Account, Video on Demand, API

Each organization can now set a default media quality that is applied automatically when encoding or DRM is requested.

New Media Quality page

December 18, 2025 · Type: New · Product: Dashboard, Video on Demand

A dedicated Media Quality page lets you review and change your transcoding quality settings.

Live RTMP and Looping Video Overlays

December 16, 2025 · Type: New · Product: Cloud Playout, API

Use live RTMP feeds or static MP4 clips as video overlays — perfect for picture-in-picture insertion and looping brand content.

Faster Channel Start-Up

December 11, 2025 · Type: Improvement · Product: Cloud Playout

Broadcaster and image services now pre-warm Hibernate, validators, and the JIT compiler to cut first-request latency.

Video and Animated Overlays Now Supported

December 9, 2025 · Type: New · Product: Cloud Playout, API

Upload MP4 videos, animated GIFs, and externally hosted media as overlays — not just static images.

Internal updates to MP4 download processing

December 8, 2025 · Type: Improvement · Product: Video on Demand, API

Internal improvements to MP4 download processing and security. No change to existing customer integrations or functionality.

Cloud Playout control room with live player and segments

December 1, 2025 · Type: New · Product: Dashboard, Cloud Playout

The control room shows the live channel player, playback URL, and segment timeline so operators can monitor and intervene in one place.

November 2025

Playback ID lifecycle endpoints with accessRestrictions

November 28, 2025 · Type: New · Product: Video on Demand, API

Create, fetch, and delete playback IDs with configurable access restrictions through dedicated endpoints.

Multi-plan billing: subscribe to more than one plan per workspace

November 27, 2025 · Type: New · Product: Account

Workspaces can now combine more than one paid plan in a single billing cycle.

Updated billing model for VOD usage

November 22, 2025 · Type: Improvement · Product: Account, Video on Demand, API

Internal billing logic was updated to support a new billing model for VOD usage. The change is internal and does not affect customer integrations.

Final viewer ID for accurate unique counts

November 21, 2025 · Type: Improvement · Product: Video Data, API

Views now carry a final_viewer_id that survives client-side viewer ID rotations, giving stable unique-viewer counts.

Channel Analytics APIs for CloudPlayout

November 19, 2025 · Type: New · Product: Cloud Playout, API

A new set of analytics endpoints lets you query playback metrics for individual channels or aggregate across multiple channels — perfect for dashboards, channel pages, and executive reporting.

Server-side analytics for Cloud Playout channels

November 3, 2025 · Type: New, Improvement · Product: Dashboard, Cloud Playout, Video Data

Cloud Playout analytics are now powered by a dedicated server-side pipeline with comparison graphs and X-axis gridlines.

October 2025

Human-Readable Titles for Programs, Fillers, and Bumpers

October 31, 2025 · Type: New · Product: Cloud Playout, API

Add a title to any program, filler, or bumper to make your EPG and analytics reports far easier to read.

Stable Z-Ordering and Smoother Overlay Playback

October 30, 2025 · Type: Improvement, Fix · Product: Cloud Playout

Overlay layering is now fully configurable, and overlay playback is smoother and more resilient across the board.

Activate/deactivate Cloud Playout channels with notifications

October 15, 2025 · Type: New, Improvement · Product: Dashboard, Cloud Playout

Channel activation and deactivation now show notifications, per-channel timers, and a centralized notification flow.

Download Cloud Playout schedules as CSV

October 15, 2025 · Type: New · Product: Dashboard, Cloud Playout

Export channel schedules as CSV for review and offline sharing.

Errors API query optimizations

October 15, 2025 · Type: Improvement · Product: Video Data, API

The errors timeseries, breakdown and detail endpoints have been rewritten for faster response times and lower Pinot load.

Faster timeseries, breakdown, and list-of-views queries

October 15, 2025 · Type: Improvement · Product: Video Data, API

Query and storage optimizations across timeseries, breakdown, list-of-views, and errors endpoints — the biggest wins land on the surfaces dashboards hit most often.

Easier Browser-Based Integrations and Larger Payload Support

October 11, 2025 · Type: Improvement · Product: Cloud Playout, API

CORS support and increased payload limits make it easier to integrate CloudPlayout directly from web applications.

Faster Recovery from Transient Channel Issues

October 8, 2025 · Type: New · Product: Cloud Playout, API

Channels now recover more quickly and cleanly from temporary streaming issues, with no interruption to your schedule.

DRM playback policy for live streams — not available

October 6, 2025 · Type: New · Product: Live Streaming, API

DRM is not available for live streams. Implementation was halted and this entry should not be published.

September 2025

More Reliable Channel Deactivation

September 24, 2025 · Type: Fix, Improvement · Product: Cloud Playout, API

Deactivating a channel now reliably releases all associated resources.

Export Channel Analytics as CSV

September 19, 2025 · Type: New · Product: Cloud Playout, API

Download CloudPlayout channel analytics directly as CSV for offline reporting, BI tools, and deeper analysis.

Async executor model for Data APIs

September 17, 2025 · Type: Improvement · Product: Video Data, API

Long-running Data API calls now run on dedicated executor threads, freeing the event loop and improving throughput.

Segments and bumpers for Cloud Playout schedules

September 17, 2025 · Type: New · Product: Dashboard, Cloud Playout

Add multiple ad/break segments and pre-roll/post-roll bumpers to schedule and loop channels with per-segment edit support.

Intro and outro video transformations

September 17, 2025 · Type: New, Improvement · Product: Video on Demand

Automatically prepend or append a video clip to the beginning or end of any primary video using the new intro and outro transformations.

Notes Agent is now live

September 16, 2025 · Type: New · Product: Dashboard, AI Features

Connect your Google Calendar and Notes Agent automatically records, transcribes, and summarizes your meetings.

Cloud Playout channel creation flow

September 15, 2025 · Type: New · Product: Dashboard, Cloud Playout

Create loop and schedule channels with a guided wizard, including programs, pre/post-rolls, and overlays.

Internal: delete-all live streams endpoint

September 12, 2025 · Type: New · Product: Live Streaming, API

Internal-only endpoint for cleaning up live streams in a workspace. Not part of the public Live API.

Per-channel payment sessions for Cloud Playout

September 11, 2025 · Type: New · Product: Account, Cloud Playout

Creating a new Cloud Playout channel now opens a Stripe payment session with a prorated charge for the remainder of the cycle.

Per-channel billing and encoding usage stats

September 11, 2025 · Type: New · Product: Cloud Playout, API

Broadcaster now publishes encoding-time and bandwidth usage stats per channel for downstream billing aggregation.

Default Slates Keep Your Channel On-Air During Schedule Gaps

September 3, 2025 · Type: New, Improvement · Product: Cloud Playout, API

Configure a fallback slate that automatically airs whenever a scheduled program is missing, late, or unavailable — so your channel never goes to black.

Consistent Timestamp Format in Get-Schedule API

September 1, 2025 · Type: Breaking, Improvement · Product: Cloud Playout, API

The get-schedule API now returns all timestamps in a single, standard ISO-8601 format with timezone information.

August 2025

ASN name and first-seen IP enrichment

August 29, 2025 · Type: New · Product: Video Data

Views are now enriched with ASN name and the first IP address observed for the session, improving network-level analytics.

Live-to-VOD: more accurate duration and reliable long-stream recordings

August 28, 2025 · Type: Improvement, Fix · Product: Live Streaming, Video on Demand, API

Live-to-VOD recordings now report broadcast duration more accurately and handle the conversion of long streams without failing.

Stream processing checkpointing and recovery hardening

August 19, 2025 · Type: Fix · Product: Video Data

Hardened the durability of the stream processing pipeline: tuned checkpointing, explicit source-offset handling on restarts, and exactly-once view finalization.

Live closed captions

August 19, 2025 · Type: New · Product: Live Streaming, API

Generate real-time closed captions for live streams by enabling a single flag at stream creation.

UTF-8 support for non-Latin titles and dimensions

August 12, 2025 · Type: Fix · Product: Video Data, API

Video titles, custom dimension values and breakdown labels in non-Latin scripts now render correctly end-to-end.

Clipping options across live and VOD

August 7, 2025 · Type: New, Improvement · Product: Video on Demand, Live Streaming

Instant live clipping supports clips up to 20 minutes, while VOD clipping has no fixed size limit. Live-to-VOD recordings are generated automatically when a live stream ends.

Internal observability and logging updates

August 6, 2025 · Type: Improvement · Product: Video on Demand

Internal updates to observability scaffolding and API logging. Not customer-facing.

Reworked welcome emails and per-workspace addon management

August 4, 2025 · Type: New · Product: Account, API

New welcome email pipeline plus endpoints to enable, disable, and delete workspace addons.

OpenTelemetry tracing for query service

August 4, 2025 · Type: Improvement · Product: Video Data, API

The Data query service now exports OpenTelemetry traces and metrics for end-to-end observability of analytics queries.

Segment-Level Bumpers for Precise Promo Placement

August 4, 2025 · Type: New · Product: Cloud Playout, API

Attach pre-roll and post-roll bumpers to individual segments — perfect for sponsor stingers, network promos, and station IDs between specific programs.

Per-playback-ID access restrictions for domains and user agents

August 1, 2025 · Type: New, Improvement · Product: Video on Demand, API

Apply per-playback-ID access restrictions to allow or deny specific domains and user agents for VOD playback.

Contact-us page and Cloud Playout initial-state screens

August 1, 2025 · Type: New · Product: Dashboard, Cloud Playout

A dedicated Contact-us page and Cloud Playout initial-state screens guide users to the right next action.

July 2025

Faster Issue Detection and Resolution

July 31, 2025 · Type: New · Product: Cloud Playout

Behind-the-scenes improvements help us spot and resolve playout issues faster.

Subscription onboarding email template

July 30, 2025 · Type: New · Product: Account

New paid subscribers receive a dedicated onboarding email with their plan limits, billing schedule and first-invoice preview.

Widevine DRM support for protected VOD playback

July 22, 2025 · Type: New · Product: Video on Demand, API

Protect on-demand content from unauthorized download and screen capture with Google Widevine DRM, available on Android, Chromium browsers, and smart TVs.

Trial plan media handling update

July 18, 2025 · Type: Improvement · Product: Video on Demand, Account

Internal update related to media handling on trial plans. No watermark is applied to media or live-to-VOD recordings on trial.

Live stream lifecycle reliability fixes

July 17, 2025 · Type: Fix · Product: Live Streaming, API

A round of reliability fixes that make enabling, disabling, completing, and restarting live streams behave consistently.

Live stream view fixes and identifiers

July 17, 2025 · Type: Fix, New · Product: Video Data, API

Resolved a 404 error when opening individual live-stream views, plus new identifier fields available as filter and breakdown parameters.

New media webhook events and v1 routing

July 17, 2025 · Type: New · Product: Webhooks, API

Media lifecycle webhooks are now first-class, with structured validation and v1 routing.

Introducing Programs — Reusable Building Blocks for Your Schedules

July 16, 2025 · Type: New · Product: Cloud Playout, API

Bundle your media, overlays, fillers, and live events into a single Program you can drop into any channel schedule.

Simulcast to Multiple Destinations from a Single Channel

July 16, 2025 · Type: New · Product: Cloud Playout, API

Stream your CloudPlayout channel to multiple RTMP destinations at once — no need to run separate channels for each platform.

Broadcast Quality & Reliability Improvements

July 13, 2025 · Type: Improvement, Fix · Product: Cloud Playout

Playout pipeline now normalises audio encoding and constant frame rate to keep audio and video in sync across schedule transitions.

Health-check endpoints for Data services

July 7, 2025 · Type: New · Product: Video Data, API

The Data query service now exposes proper liveness and readiness probes for container orchestration.

Live viewer count API

July 7, 2025 · Type: New · Product: Live Streaming, API

Fetch the current concurrent viewer count for any active live stream in your workspace through a dedicated API.

Clipping support for video and audio assets

July 5, 2025 · Type: New · Product: Video on Demand, API

Create clips from any VOD asset — both video and audio media types are supported through the same clipping flow.

Internal admin endpoints for media status tracking

July 4, 2025 · Type: New · Product: Video on Demand, API

Internal-only endpoints used by the admin dashboard to track user media status. Not exposed publicly.

Live stream health graph and offline handling

July 4, 2025 · Type: New · Product: Dashboard, Live Streaming, Video Data

A real-time live stream health graph shows bitrate, frame drops, and viewer counts with offline-state handling.

June 2025

Live stream health monitoring

June 24, 2025 · Type: New · Product: Live Streaming, API

Track ingest quality of an active live stream with a built-in health graph that surfaces bitrate, framerate, and connection stability over time.

Billing cycle day capped at 28

June 11, 2025 · Type: Improvement, Breaking · Product: Account

Customers signing up on the 29th-31st now anchor to the 28th to avoid month-end edge cases on shorter months.

Period-over-period comparisons API

June 11, 2025 · Type: New · Product: Video Data, API

The metrics service now powers period-over-period comparison widgets with a dedicated comparisons query path.

Initial-data render screens for Data and Media

June 11, 2025 · Type: New · Product: Dashboard

Brand-new users see helpful empty-state screens on Data, Media, and Live with curated next-step guidance.

May 2025

Multi-region storage support for uploads and pulls

May 29, 2025 · Type: New · Product: Video on Demand

Uploads and pulls now route to multi-region S3-compatible storage backends, with country-aware routing to reduce first-byte latency for global creators.

Webhook events for detected ingest protocol

May 28, 2025 · Type: New · Product: Live Streaming, API

Live streams now fire webhook events that tell you whether the incoming broadcast is being ingested over RTMP or SRT.

DVR playback for live streams

May 27, 2025 · Type: New · Product: Live Streaming, API

Enable DVR on any live stream to let viewers pause, rewind, and seek back through the broadcast in real time.