Faster Issue Detection and Resolution
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We’ve significantly improved how we monitor the playout pipeline end-to-end, giving our team much better visibility into what’s happening during your broadcasts. Faster diagnosis — When something goes wrong, we can now trace an issue from start to finish across the entire pipeline, dramatically reducing time-to-resolution. Proactive alerts — Automated monitoring now flags potential issues — like delivery slowdowns — before they impact your stream. Clearer transcode failures — When a source asset can’t be processed, we can now pinpoint exactly which file caused the issue, so support can get back to you with answers faster.