SaaS products

Video API for SaaS products.

Build video INTO your product, not next to it. In-product help, async sales recording, personalized onboarding, customer training — all on one API. Rocketlane built RLTV on FastPix.

Start building Read the docs

1curl -X POST https://api.fastpix.com/v1/on-demand \
2  -H "Authorization: Bearer $FASTPIX_API_KEY" \
3  -H "Content-Type: application/json" \
4  -d '{
5    "inputs": [{ "url": "..." }],
6    "custom_1": "acct_xyz",
7    "custom_2": "plan_pro"
8  }'

Per-account analytics via custom dimensions In-product embed where users live 12 JTBDs SaaS-product buyer coverage

TRUSTED BY PRODUCT TEAMS SHIPPING VIDEO AT SCALE

Why SaaS teams pick FastPix

Three things in-product video usually breaks.

In-product video that loads fast

Sub-1s start on activation flows.

Demos that take 3 seconds to start lose users on activation. Per-title encoding + multi-CDN routing means the first frame arrives during the user's first idle moment, not after they leave.

▶ 0.4s

activation · step 2 of 4

per-title · multi-CDNfirst idle moment

Per-tier playback

Walled-garden demos by plan.

Signed playback URLs gate demo content per plan or per-trial state. Your billing / auth service mints the URL; FastPix verifies the signature on every chunk fetch.

🔒 plan: Pro · trial-gated

✓ signature verified · every chunk

signed per planbilling mints · FastPix verifies

Funnel attribution built in

Completion events into your funnel.

Per-asset completion + watch-time + per-second drop-off events stream as webhooks into Segment / Amplitude / your warehouse. Video becomes a first-class activation event.

ACTIVATION FUNNEL

visit

demo ▶

activate

↦ Segment · Amplitude · Warehouse

first-class eventcompletion · watch-time · drop-off

Build the next

What SaaS teams build on FastPix.

Video as a product feature, not a marketing channel.

Rocketlane RLTV-class

Customer onboarding video community embedded in the SaaS product.

Loom-class for product teams

API for building Loom-style async video INTO your product (not buying Loom as an external app).

Vidyard-class for ABM

Per-account video targeting for sales + marketing, embedded in your tooling.

Intercom-class help video

In-product video help library embedded in the support widget.

What you build

Capabilities mapped to the 12 SaaS-product JTBDs.

Each capability ties to a buyer-jobs question from product engineering teams.

FastPix products that build this solution

Video on Demand

Upload, encode, deliver in-product video

Video Player

Embed playback in your React/Next.js app

Video Data

Per-account analytics via custom dimensions

In-Video AI

Search inside your help video library

Security, compliance, and partnerships

PartnerNVIDIA Inception

PartnerGoogle Cloud Partner

Customer

In-product video community: RLTV

“What was cool was seeing it all come alive, all the workflows as per our vision and UX. To be able to do that with our brand colors and in a manner reflective of our community and audience goals.”

Sivaprakash S, UX lead for RLTV at Rocketlane

B2B SaaS customer onboarding

Questions SaaS PMs ask

SaaS-product video questions, answered.

What is enterprise DRM?
Studio-grade content protection (Widevine + FairPlay + PlayReady) on every playback ID. License servers and key rotation are managed in the FastPix backend so your app never touches the keys. Video on Demand.
What is the difference between DRM and a video player?
DRM is the content-protection layer (encrypted media, signed license requests). The player negotiates with the DRM license server and decrypts on-device. FastPix Player handles the negotiation for you; the FastPix backend handles the license server.
What is the difference between DLP and DRM?
DLP (data loss prevention) is broader — it covers anything sensitive (PII, source code, video). DRM is narrowly the encryption + license-server protocol for streamed media. FastPix ships DRM; DLP is your security team's problem.
How do I create a product walkthrough video?
Record it however you like (Loom, screen capture, edited reel), upload via the FastPix API, embed via the Player React component. Tag with custom_1 = account_id so completion events flow into your funnel.
What is a product video test?
Per-account completion analytics let you A/B test different walkthroughs by tagging the variant on custom_2 and slicing completion rate by variant in Video Data.
How do I embed video in my SaaS app?
FastPix Player React component (or framework-agnostic web SDK). Pass the playback ID. Embed inline anywhere in your app. Player guide.
How do I track engagement per customer account?
Set custom_1 = account_id and custom_2 = plan_tier on every playback. Slice retention / completion / drop-off by account in the Video Data dashboard. Video Data.
How do I add in-product help video without sending users to a third-party portal?
Upload via the FastPix API, embed via the Player component. Same auth, same brand. No external portal.
How do I migrate from Loom or Vidyard for async sales / support?
Loom and Vidyard are end-user apps. For embedding video INTO your product as a feature, FastPix is the API layer. Talk to us about migration paths.
How do I generate personalized onboarding video per customer?
Generate per-account videos in your backend (or via AI video gen). Upload to FastPix with custom_1 = account_id. Embed in the onboarding flow.
How do I tier-gate video by plan?
Signed playback URLs. Your auth server validates the user's plan before signing the URL. Free, Pro, Enterprise tiers get different policies.
How do I monitor playback errors in production?
Video Data tracks errors per session. Webhook fires on QoE drop. Drill to the failing session with one click.
How does FastPix compare to Mux for SaaS use cases?
Mux is the API peer with the broadest reference roster. FastPix differs by including the player free and the analytics product at the same per-minute price. FastPix vs Mux.
How do I handle async sales video in the CRM (alternative to Vidyard)?
Build async video INTO your CRM. Vidyard is the app for sales reps; FastPix is the API for products that embed sales video.

Pricing

Per-minute pricing for in-product video.

Encoded + delivered + stored. Free trial pathway: 10 videos + 100K streaming min + AI samples, all features. See full pricing.

ENCODING

Pay per minute encoded

$0.0267/min 1080p Pro

Per-title ABR encoding across H.264.

Up to 720p Pro$0.0213 / min

Up to 1080p Pro$0.0267 / min

1440p (2k) Pro$0.0427 / min

2160p (4k) Pro$0.0855 / min

STREAMING

Pay per minute streamed

$0.00067/min 1080p Pro

Multi-CDN delivery from 300+ POPs.

Up to 720p Pro$0.00054 / min

Up to 1080p Pro$0.00067 / min

1440p (2k) Pro$0.00108 / min

2160p (4k) Pro$0.00217 / min

STORAGE

Pay per minute stored

$0.00268/min 1080p Pro

Assets stored and CDN caching, lifecycle handled.

Up to 720p Pro$0.00215 / min

Up to 1080p Pro$0.00268 / min

1440p (2k) Pro$0.00430 / min

2160p (4k) Pro$0.00860 / min

See full pricing Why FastPix →

Video API for SaaS products.

Three things in-product video usually breaks.

What SaaS teams build on FastPix.

Capabilities mapped to the 12 SaaS-product JTBDs.

L&D customer training, multi-tenant

Personalized customer onboarding video

Enterprise SaaS video DRM

Cloudinary video migration

In-product video walkthrough

Multi-language captions API

FastPix products that build this solution

In-product video community: RLTV

SaaS-product video questions, answered.

What is enterprise DRM?

What is the difference between DRM and a video player?

What is the difference between DLP and DRM?

How do I create a product walkthrough video?

What is a product video test?

How do I embed video in my SaaS app?

How do I track engagement per customer account?

How do I add in-product help video without sending users to a third-party portal?

How do I migrate from Loom or Vidyard for async sales / support?

How do I generate personalized onboarding video per customer?

How do I tier-gate video by plan?

How do I monitor playback errors in production?

How does FastPix compare to Mux for SaaS use cases?

How do I handle async sales video in the CRM (alternative to Vidyard)?

Per-minute pricing for in-product video.