Video data

56-dim video analytics, per session.

QoE, engagement, completion, custom dimensions. Wired to your warehouse. B2B SaaS, EdTech, OTT, and shoppable e-commerce platforms run on it.

Start building Read the docs

1curl https://api.fastpix.com/v1/data/viewlist
2     -u "<username>:<password>"

16 surfaces player integrations tracked 56 dimensions per session (46 + 10 custom) 18 events playback events captured

Rocketlane slices RLTV retention by account + plan tier. Knovo tracks lecture engagement across 4 platforms. Sclera monitors post-AWS-migration QoE in real time.

TRUSTED BY PRODUCT TEAMS SHIPPING VIDEO AT SCALE

Why Video Data is for

Three things generic web analytics cannot tell you.

Quality of experience, not vanity metrics.

Startup Time, Buffer Ratio, Stability Score, Render Quality, Playback Success Rate. The composite QoE families that actually predict whether viewers stay.

Slice by who and what.

Custom dimensions tag every session by account ID, plan tier, episode ID, campaign, model version. Filter and segment any chart by these dimensions.

Plays in any player.

Native tracking for FastPix Player plus Shaka, HLS.js, Video.js, AVPlayer, AndroidX Media3, ExoPlayer, Bitmovin, Brightcove, Kaltura, JW Player, Samsung Tizen, LG webOS, plus more. 16 surfaces total.

How it works

One SDK. Sixteen player surfaces. Real depth.

TL;DR: 3 steps from install to insight

Init the SDK

Drop @fastpix/data (or the React variant) into your app with your env key.

Set custom dimensions

Tag every session with viewer_user_id and custom_1...custom_10 to slice by your segments.

Watch QoE in real time

Charts segment by any of 56 dimensions. Stream raw events to your warehouse via webhook.

46 built-in. 10 customizable.

Every playback session tagged with device, browser, OS, player, video metadata, network conditions, geo, error flags, plus 10 dimensions you define.

8 device + browser dimensions
10 player dimensions
10 video metadata dimensions
4 network + delivery dimensions
5 session + geo dimensions
3 configuration + experiment dimensions
6 error + flag dimensions
10 customizable (custom_1...custom_10)

Sample dimension breakdown

BrowserChrome 124

Device TypeMobile

PlayerFastPix Player

Video TitleEpisode 4

CDNMulti-CDN edge

CountryIndia

custom_1 (account_id)acc_xyz123

custom_2 (plan_tier)premium

QoE, Stability, Startup, Render, Playback, Audience.

Raw events become scored outcomes. Six metric families distill millions of events into numbers you can target.

QoE composite: Overall Experience Score
Stability: Score, Buffer Ratio, Buffer Frequency
Startup: Score, Video Startup Time, Jump Latency
Render Quality: Score, Upscaling, Bitrate
Playback: Success Score, Failure Percentage, Exit Before Start
Audience: Views, Unique Viewers, Playing Time

Today's QoE snapshot

Overall Experience Score94.2

Stability Score97.8

Startup Score92.4

Render Quality Score89.1

Playback Success99.6%

Avg Startup Time1.2s

Every state transition. Real-time or warehouse.

From playerReady to viewCompleted: 18 events that capture every state transition. Stream to your warehouse using FastPix dashboard.

playerReady, viewBegin, play, playing, pause
waiting, buffering, buffered, seeking, seeked
variantChanged, requestCompleted, requestFailed
pulse, error, loadstart, viewCompleted, requestCanceled

1# viewCompleted webhook payload sent to your endpoint
2{
3  "event": "viewCompleted",
4  "view_id": "v_abc123",
5  "viewer_user_id": "user_42",
6  "video_title": "Episode 4",
7  "playing_time_ms": 412000,
8  "buffer_ratio": 0.018,
9  "startup_time_ms": 1180,
10  "custom_1": "account_xyz",
11  "custom_2": "premium"
12}

FastPix Player + 11 third-party SDKs.

FastPix Player ships native. Video Data also fires for Shaka, HLS.js, Video.js, AVPlayer, AndroidX Media3, ExoPlayer, Bitmovin, Brightcove, Kaltura, THEOplayer, Samsung Tizen, LG webOS when integrated.

FastPix Player (native)
Shaka, HLS.js, Video.js, DASH.js (web)
AndroidX Media3, ExoPlayer, Brightcove, Bitmovin, Kaltura, THEOplayer (Android)
AVPlayer (iOS), React Native, Better Player (Flutter)
Samsung Tizen, LG webOS (Smart TV), Roku Streaming device

Player surface count

Web players5 surfaces

Android players6 surfaces

iOS + cross-platform3 surfaces

Smart TV2 surfaces

Total16 surfaces

Customizable dimensions10

Security, compliance, and partnerships

PartnerNVIDIA Inception

PartnerGoogle Cloud Partner

Customers

“RLTV needed per-account analytics, not aggregate. Custom dimensions tag every playback with account_id and plan_tier. We slice retention curves by customer segment inline.”

Rocketlane product engineering

B2B SaaS customer onboarding (RLTV)

“We monitor every live session and every replay across 4 platforms with one SDK. The QoE composite catches problems before viewers complain.”

Knovo engineering team

Microlearning AI search

Dimensions per session

Rocketlane uses custom_1, custom_2

Player surfaces tracked

Knovo: web, iOS, Android, Tizen

Real-time

QoE dashboard

Sclera monitors post-AWS-migration

1 SDK

Across all player platforms

Knovo verified

Capabilities that ship

Six key capabilities

Custom dimensions (10 user-defined)

Tag every session by account, plan, episode, campaign, anything. Slice charts by them.

Custom dimensions guide

QoE composite scoring

Overall Experience Score per session. Drill from a low score to the failing event in one click.

QoE methodology

Real-time + warehouse export

Dashboard live during a session. Event-level stream to Snowflake / BigQuery / Redshift / Databricks / ClickHouse DB.

Warehouse integration

Third-party player tracking

11 player SDKs tracked beyond FastPix Player. Same dashboard, same dimensions.

Player integration list

Per-region QoE breakdown

Country + region + ASN dimensions surface where delivery is slow or unstable.

Regional QoE guide

Custom alerts

Alert fires when QoE drops below threshold, error rate spikes, or specific custom-dimension cohort degrades.

Verified counts, Video Data

Player surfaces tracked

Includes 11 third-party SDKs

Dimensions per session

46 built-in + 10 customizable

Playback events captured

Full state-machine coverage

Composite metric families

QoE, Stability, Startup, Render, Playback, Audience

Tech specs

What Video Data tracks.

Dimensions, events, metrics, integrations, export targets.

Dimension categories

Device + browser

Player

Video metadata

Network + delivery

Session + geo

Configuration

Error + flags

Customizable (10)

Web players tracked

FastPix Player

Shaka

HLS.js

Video.js

DASH.js

Android players tracked

AndroidX Media3

ExoPlayer

Brightcove

Bitmovin

Kaltura

THEOplayer

iOS / cross / TV

AVPlayer (iOS)

React Native

Better Player (Flutter)

Samsung Tizen

LG webOS

Roku streaming device

Composite metrics

Overall Experience Score

Stability Score

Startup Score

Render Quality Score

Playback Success

Audience metrics

Export destinations

Snowflake

BigQuery

Redshift

Databricks

ClickHouse

CSV download

JSON

Real-time

Sub-minute dashboard refresh

Alert webhooks

Per-session live drill-down

Concurrent viewer counts

Compliance

GDPR-compliant data handling

Configurable PII collection

Region-pinned storage available

Questions developers ask

Video Data questions, answered.

How many dimensions can I track per session?
56 dimensions. 46 built-in (device, browser, OS, player, video metadata, network, geo, error flags). 10 customizable (custom_1 through custom_10).
Which players does Video Data support?
17 player surfaces: FastPix Player, Shaka, HLS.js, Video.js, DASH.js (web), AndroidX Media3, ExoPlayer, Brightcove, Bitmovin, Kaltura, THEOplayer (Android), AVPlayer (iOS), React Native, Better Player (Flutter), Samsung Tizen, LG webOS (Smart TV), Roku streaming device.
What is the 'Overall Experience Score'?
A composite QoE score combining Stability, Startup, Render Quality, and Playback Success into a single number per session. Useful for trend-tracking and per-segment comparison.
Can I stream events to my data warehouse?
Yes. Using the export API. Common destinations: Snowflake, BigQuery, Redshift, Databricks, ClickHouse.
How do I migrate from Mux Data or NPAW?
Swap the data SDK init call. Same playback-session model, same custom-dimension model. Most teams complete migration in a single sprint. FastPix vs Mux.
How is Video Data different from Mux Data?
Mux Data is the longest-running peer with the broadest reference customer roster. Video Data is FastPix-native: built into the same API and dashboard as the rest of FastPix, with the same per-minute billing. FastPix vs Mux.
Is there a free trial pathway?
Yes. Free trial pathway includes a free trial (10 videos + 100K streaming min + AI samples) with full Video Data on every session.
How do I set up alerts when QoE drops?
Configure alert thresholds in the dashboard, alerts fires when triggered. Send to PagerDuty, Slack, Opsgenie.
Does the SDK work in React Native?
Yes. Native SDKs for iOS + Android + a React Native bridge. Same SDK API across platforms.
What about HLS.js or Shaka without FastPix Player?
Native tracking. Drop in the data SDK alongside your player; events flow into Video Data with the same dimensions.
Can I segment retention by user cohort?
Yes. Set custom_1 to your cohort identifier on session init; chart retention curves segmented by cohort in the dashboard.
How do I add custom dimensions to my React app?
Pass them in the data SDK init. See the per-user analytics guide.

Pricing

Per-minute streamed.

No platform fee, no per-seat charge. Video Data is included with FastPix delivered minutes. See full pricing.

FREE

100K session plays / month.

$0/ month

Recurring, not trial-shaped. Multi-metric dashboard, view logs, error logs, and 30 days data retention.

100K session plays / month
56 dimensions per session
30 days data retention

GROWTH

1M plays + custom dashboards.

$299/ month

Then $0.50 per 1,000 additional session plays. Full APIs and SDKs to build custom dashboards, 100 days data retention.

1M session plays / month
$0.50 / 1,000 additional plays
100 days data retention

ENTERPRISE

Volume + named-account support.

Custom/ annual

Deeper volume discounts, beta features, consulting + named-account support and SLAs.

Volume discounts at scale
Beta features + consulting
Named-account SLAs

Three ways to get unstuck

Whatever kind of help you need, there is a path.

Engineering support

Talk to a video engineer.

Stuck on an API call, a webhook signature, or a player integration? Reach the engineering team directly. Response within hours, not days.

Contact engineering

Integration help

Docs, code samples, video tutorials.

Self-serve resources for the most common integrations. Quickstart guides, SDK examples, and detailed playback logs in your dashboard.

Browse the docs

Solution architect

Plan the rollout with a human.

New integration, migration off another platform, or a complex multi-tenant build. Book a session with a FastPix solution architect.

Join the Slack community

Developer resources

56-dim video analytics, per session.

Three things generic web analytics cannot tell you.

One SDK. Sixteen player surfaces. Real depth.

46 built-in. 10 customizable.

QoE, Stability, Startup, Render, Playback, Audience.

Every state transition. Real-time or warehouse.

FastPix Player + 11 third-party SDKs.

Six key capabilities

Custom dimensions (10 user-defined)

QoE composite scoring

Real-time + warehouse export

Third-party player tracking

Per-region QoE breakdown

Custom alerts

What Video Data tracks.

Dimension categories

Web players tracked

Android players tracked

iOS / cross / TV

Composite metrics

Export destinations

Real-time

Compliance

Video Data questions, answered.

How many dimensions can I track per session?

Which players does Video Data support?

What is the 'Overall Experience Score'?

Can I stream events to my data warehouse?

Per-minute streamed.

Whatever kind of help you need, there is a path.

Everything you need to start building.

Five-minute quick-start

Full API reference

Webhook reference

Code samples

Slack community

Service status